Plugin · team chat
Groxbot + Superchat
Superchat is a unified messaging platform that enables businesses to communicate with customers across multiple channels, including WhatsApp, Instagram Direct, Facebook Messenger, Email, and more.
How a Bot uses Superchat
17 Superchat tools. Connect under Plugins. The Bot still asks before anything leaves the thread.
- Watch the Superchat rooms you name and pull the decisions into one handoff.
- Draft a reply in the Bot thread. Never post to the channel on its own.
- Cite the message, not a vibe. If it cannot find the thread, it stops.
Never without you
- Post into a Superchat channel
- Invite or kick people
First message
Summarize the Superchat room I name. Decisions, owners, dates. Do not post.
Tools a Bot can call
A sample from the Superchat toolkit. The Bot calls these after you connect. Writes that would go live still wait for approval.
- Create Contact
- Create Template Folder
- Delete Webhook
- Get Contact
- Get File
- Get User
Jobs that use Superchat
- Paid media — Pull spend and results from the sources you name. Cite the sheet. Never change live campaigns.
- Bug reproduction — Reproduce the bug from the report. Write steps, expected vs actual, and a minimal fixture. Do not change production.
- Account health — Watch the accounts you name. Flag churn risk with evidence. Do not message the customer until you say so.
Related integrations
FAQ
Does Groxbot have a native Superchat integration?
Yes. Connect Superchat under Plugins. The Bot still asks before anything leaves the thread — sending team chat included.
Can a Bot change live Superchat data?
Not by default. Groxbot is talk-first: draft in the thread, grant access when it hits a wall. Live Superchat writes wait for you.
Do I need a workflow builder?
No. Create a Bot, message it, grant access as needed. There isn't anything to learn — it's like bringing on a coworker.